Key Facts
In practice, social media is exhausting. But for small and midsize businesses, social media has always promised visibility, engagement, and growth. Constant content demands, shifting platform algorithms, and unclear ROI make it feel like you’re always posting but never really connecting.
The truth is, most SMBs are spreading themselves too thin and getting too little in return.
At Daggett Consulting Co., we believe the solution isn’t more content. It’s a smarter focus.
You Don’t Need to Be Everywhere
There’s a persistent myth that brands need to be on every platform—Instagram, LinkedIn, TikTok, Facebook, Threads, Pinterest, X (formerly Twitter)… the list keeps growing. The result? Businesses stretch limited resources across too many channels and dilute their impact.
Our advice is simple: be where your audience is.
If your customers are on LinkedIn and YouTube, invest there. If they’re not watching Reels or scrolling Pinterest, don’t waste your energy trying to win attention that isn’t available.
Good content takes time. Save that effort for platforms that will return the investment.
What’s Working in 2025
Today’s social media landscape is shifting in four key ways that SMBs need to understand:
- Private Sharing Is the New Public Like
Content shared via direct messages is now one of the strongest signals of relevance on platforms like Instagram and TikTok. That means your goal isn’t just likes or comments—it’s shareability. Are people passing it along to someone else? - Authenticity Beats Polish
Users are gravitating toward brands that feel human. Behind-the-scenes footage, unfiltered product demos, founder stories—these connect more than glossy posts with generic captions. - AI Is a Tool, Not a Strategy
Many SMBs are using AI to speed up content workflows—and that’s smart. But don’t let it set the tone. AI is great at formatting ideas, repurposing content, and analyzing data. But it can’t generate the heart of your brand. That still needs to come from you. - Diversification Is Risk Management
Relying on one platform is a liability. Between algorithm shifts and regulatory pressures (hello, TikTok bans), it pays to spread your bets. That doesn’t mean everywhere at once—but it does mean having a backup plan if a key channel fades.
How DCC Supports SMBs on Social
Social media strategy can’t be one-size-fits-all. Some businesses need support building a presence from scratch. Others need help maintaining momentum or refining what’s already working. Here’s how we help:
- Visual Asset Support
We provide branded templates, design assets, and creative direction for SMBs who want to build in-house. - Full-Service Content Management
For businesses that prefer to outsource, we handle content creation, scheduling, publishing, and reporting. You stay involved, but we do the heavy lifting. - Strategic AI Integration
We use AI to shorten production cycles and automate the routine—without compromising originality. Your ideas stay at the center. - Focused Metrics
We don’t chase vanity numbers. Instead, we track conversions, follower growth, redirects to your site, newsletter subscriptions, and shares. These are the signals that show your content is driving action.
Final Thought
Social media isn’t a checklist—it’s a channel for connection. For SMBs, success doesn’t come from volume. It comes from showing up with intention, being consistent on the right platforms, and giving people something worth engaging with.
Build something that lasts—one share, one click, one follower at a time.